it services
The provision of IT services today requires crucial agility and flexibility for decision making.
Infra IES offers the necessary support so that our clients can quickly advance on the most relevant layers of their business lines, knowing that the service deliveries will be guaranteed by a team aligned with a governance model that uses the ITIL methodology, if it suits the customers particularities , always using the best market practices.
Services offered
- ITIL management (problem, incident, change)
- Project Management (IT)
- Service Delivery Management
- Contract Management (hardware and software)
- Field Services
- Capacity planning management
- Support N1, N2 and N3
To know more about some of the projects that we've executed see below
- Capacity planning management for Brazil IT and TeleCOM Data Centers
- Architecture/design services
-
Automation governance program that consists in project management and coordination and initiatives associated with operation routines automation
CUSTOMERS SERVED
IT SERVICES
The provision of IT services today requires crucial agility and flexibility for decision making.
Infra IES offers the necessary support so that our clients can quickly advance on the most relevant layers of their business lines, knowing that the service deliveries will be guaranteed by a team aligned with a governance model that uses the ITIL methodology, if it suits the customers particularities , always using the best market practices.
Services offered
- ITIL management (problem, incident, change)
- Project Management (IT)
- Service Delivery Management;Gestão de Contratos (hardware e software)
- Field Services
- Capacity planning management
- Support N1, N2 and N3
CASES
To know more about some of the projects that we've executed see below
- Capacity planning management for Brazil IT and TeleCOM Data Centers
- Architecture/design services
-
Automation governance program that consists in project management and coordination and initiatives associated with operation routines automation
Contact us
CUSTOMERS SERVED
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