“Mayday mayday mayday. This is the fifteen thirty-nine cactus, hit birds, lost capacity on both engines, we are turning back to LaGuardia” it was told for the command tower Pilot Chesley Burnett Sullenberger III, from the flight that just took off from LaGuardia, in an iconic accident that turned into a movie on Netflix.
After many conversations with the command tower that was monitoring the air traffic on that day and was given the general vision of the situation to the aircraft commander to have an appropriate landing, Sully, how has come to be known the brave pilot, made the decision to land on Hudson river, saving all 150 passengers on board and all the aircrew.
But what does this have to do with our day by day in Data Center?
But what does this have to do with our day by day in Data Center? Just like in aviation, Data Center infrastructures go through millionaire investments on their security items, like UPS, generators, air conditioning system, all of them respecting strict redundancy rules, so, in case of failure, the system can come back to its “cruise flight” and take the information to its next safe place.
The fact is, unlike aviation, that already has monitoring systems and specialized people looking at the sky 24 hours a day, in Data Center’s world this is not a reality yet.
At times, some environments do not have a monitoring system we known BMS (Building Management System) and in a few environments, when there is a system, there is no technician looking it and giving directions to who is on field in a incident moment.
During infrastructure audits is common to hear as an answer: “There is no need to keep monitoring, we make rounds every 3 hours in all the infrastructure to see if there is any alarm” , then the question is: Would you get on a plane monitored just every 3 hours?
We need to be alert at the instant the problem happens, in case of the US Airways 1549 flight, it took off at 3: 25p.m and just 6 minutes after it was already landing on Hudson river. The analysis process of the incident also passed by all records collected on the aircraft monitoring system.
Coming back to our world, again is possible to affirm that 6 minutes are enough for a Data Center to shut down partially, and sometimes, completely. Not having a monitoring system and a team monitoring what is happening in each system can be the difference between a success landing and a tragedy.
Considering that the investment in a monitoring system is minimal percentage when compared to everything that is at stake and that today there are Monitoring centers who can look at the environment 24x7x365 days, there is no reason to take risks of financial and image damage, leaving a Data Center to stop due to lack of monitoring.
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